ZEDOS Privacy Policy

Last updated: 6 octobre 2026

1. Who we are

The ZEDOS app (iPhone) is published and operated by:

"ZEDOS" is the name of the app, not a legal person. Full legal information is in the legal notice (https://jeremyz.fr/mentions-legales).

2. The essentials

3. Data we process

3.1 Account

3.2 Profile

3.3 Scooters (Garage)

3.4 Location

See section 5, which details every use.

3.5 Rides

3.6 Progression and game

3.7 Community: clans, messages, rides, referrals

3.8 Competitions and events

3.9 Rider Pro

See section 9.

3.10 Technical data on your phone

4. Why we use this data (purposes and legal bases)

PurposeDataLegal basis (GDPR)
Create and secure your accountemail, password, date of birthPerformance of the contract (Terms of Use); minimum age check
Count kilometres, progression, challenges, rankingsride summaries, progressionPerformance of the contract
Prevent cheating (impossible speeds, overlapping rides, daily limits)ride summaries, earnings logLegitimate interest (fair play)
Show your approximate presence on the riders map~100 m area, municipalityConsent (off by default, withdrawable at any time)
Show your username, photo and scooter to nearby ridersprofileSeparate consent (never for minors)
Navigation and address searchstart/destination, search textPerformance of the contract (at your request)
Clans, messages, rides, referralscontent and links between usersPerformance of the contract
Moderation (reports)messages, reportsLegitimate interest (community safety)
Competitions and eventsentries, resultsPerformance of the contract; each competition's rules
Rider Prosubscription status, Apple transaction IDsPerformance of the contract
Answering support requestsemail and message contentLegitimate interest / performance of the contract

We do not use your data for advertising, commercial profiling or automated decisions with legal effects. Competition rankings are computed automatically from validated kilometres; you can dispute a result at contact@jeremyz.fr.

5. Location: what ZEDOS actually does

1. During a GO ride (started by you): your position is read continuously, including when the screen is locked or the app is in the background, only while the ride is in progress (iOS then shows the location indicator). GPS points are processed on your phone to compute the distance; only the ride summary is sent to our servers. Tracking stops on pause, at the end of the ride, when discarded or on sign-out. 2. In-app map: your position displays your scooter and centres the map. It is not sent to our servers for this. 3. Riders map ("I'm visible") — off by default:

You can turn off location access at any time in your iPhone settings; ride recording and navigation will stop working. With "Precise Location" turned off, no kilometre can be counted (the app tells you).

6. What other users see

7. Recipients and service providers

Your data is never sold or rented. It is processed by the following providers, only to run ZEDOS:

ProviderRoleDataLocation
Supabase Pte. Ltd.Database hosting, sign-in, photo storage, server functionsAll account dataEuropean Union (Ireland)
Apple Inc. / Apple Distribution InternationalDistribution (App Store, TestFlight), Apple Maps tiles shown in the app, Rider Pro paymentMap area displayed; purchase data processed by ApplePer Apple's policy
IGN – French National Institute of Geographic and Forest Information (Géoplateforme)Address searchSearch text, approximate positionFrance
HeiGIT gGmbH (openrouteservice)Route calculationStart point and destinationGermany
OVH SAS (OVHcloud email)Confirmation and security emailsEmail addressFrance / European Union
OVH SAS (OVHcloud email)Support requestsYour emailsFrance / European Union
OVH SAS (web hosting)Website, policy, support pageWebsite visit logsFrance / European Union

We may also disclose data where required by law. Transfers outside the EU (Supabase, Apple are US companies) are covered by the European Commission's Standard Contractual Clauses (Supabase) and the safeguards in Apple's terms.

8. Retention

DataPeriod
Account, profile, scooters, progression, ride summariesAs long as the account exists. You can delete it at any time from the app.
Riders map presence10 minutes after the last update
Route request counterReplaced daily
Detailed GPS tracesOn your phone only: last 20 rides, erased on sign-out
Clan messagesWhile the clan exists, until removed by moderation or until their author deletes their account
ReportsUntil the reported message or the reporter's account is deleted
Competition resultsAs long as the account exists
Rider ProStatus and Apple transaction IDs: as long as the account exists, deleted with it (Apple keeps its own billing records)
Support emails3 years after the last exchange
Technical database backupsDepending on the Supabase plan: no automatic backups (free plan) or 7 days (Pro plan), then automatically erased

9. Rider Pro

10. Real-reward competitions

No competition with real rewards is offered at this time, so ZEDOS collects no payout data (identity, bank details). This policy will be updated before any launch.

11. Minors

12. Deleting your account

13. Your rights

Under the GDPR you have the rights of access, rectification, erasure, restriction, portability, objection (for processing based on legitimate interest), to withdraw consent at any time (riders map, profile display), and (under French law) to set instructions regarding your data after death. Rectification and erasure are available directly in the app; other requests: contact@jeremyz.fr (answer within one month). You may lodge a complaint with the CNIL (www.cnil.fr) or your local supervisory authority.

14. Security

Encrypted connections, encrypted session on the phone, strict server-side access rules (each user only reads what concerns them), no secret key in the app, exact positions never stored, serial numbers never exposed.

15. User content, moderation and blocking

Clan messages can be reported. Clan leaders and the publisher may remove messages that breach the Terms of Use.

You can block a rider (from the clan chat or the clan member list). The block is stored on our servers (who blocked whom, and when): you no longer see each other's clan messages, they can't invite you or join your rides (and vice versa), and your profile is no longer shown to them on the riders map. The blocked person is not notified. You can unblock at any time (Settings → Blocked riders). Blocks are deleted with your account.

16. Changes

We may update this policy. The update date is shown at the top; you will be informed in the app of any significant change.

17. Contact

Jeremy Zaremba (sole trader) — contact@jeremyz.fr — 18 impasse d’Hernicourt, 57580 Herny, France